These Terms set out the conditions and procedures for using the internet services provided on the website operated by HERNE Clinic (the “Clinic”), together with the rights, obligations and responsibilities of the Clinic and the user.
This English text is provided for convenience only. In the event of any discrepancy in interpretation, the Korean original shall prevail.
Article 1 (Purpose)
The purpose of these Terms is to define the rights, obligations and responsibilities of the Clinic and the user when the user uses services provided on the Clinic’s website, such as treatment information, online booking and consultation, events and bulletin boards.
Article 2 (Definitions)
- Website— the internet site operated by the Clinic to provide medical and treatment information.
- User— any person who accesses the website and uses the services under these Terms.
- Posting— any information posted on the website by a user, including text, photographs and files.
- Online booking— the service for requesting a preferred visit date, time and treatment through the website.
Article 3 (Effect and Amendment of the Terms)
- These Terms take effect upon being posted on the website.
- The Clinic may amend these Terms where necessary, within the limits of applicable law. Any amendment will be announced from seven days before it takes effect, stating the effective date and the reason for the change.
- A user who does not agree to the amended Terms may discontinue use of the services.
Article 4 (Provision and Suspension of Services)
The Clinic provides the following services.
- Information on departments, treatments, clinic hours, medical staff and facilities
- Content such as before-and-after cases and events
- Online booking and consultation requests, and appointment lookup through My Page
- Other services determined by the Clinic
The Clinic may temporarily suspend all or part of the services where unavoidable circumstances arise, such as system maintenance, repair of equipment, communication failures or natural disasters, and will give notice in advance. Where a suspension results from unforeseeable circumstances, notice may be given afterwards.
Article 5 (Online Booking)
- An online booking is arequestand becomesconfirmedonly after the Clinic’s verification. A request alone does not create an appointment.
- The Clinic may request a change to the appointment date or time where unavoidable circumstances arise, such as the treatment schedule or the availability of medical staff.
- Please notify us of any change or cancellation by telephone or through the website before the scheduled visit date.
- If a user repeatedly fails to attend without prior notice, the Clinic may restrict further use of online booking.
Article 6 (User Obligations)
Users must not engage in any of the following conduct.
- Misappropriating another person’s personal data or entering false information
- Altering, reproducing or distributing information posted on the website without authorisation
- Defaming the Clinic or a third party, or infringing their rights
- Distributing content contrary to public order and morals
- Any conduct that interferes with the stable operation of the website
Article 7 (Management of Postings)
- Rights in and responsibility for a posting rest with the user who created it.
- The Clinic may delete or move a posting without prior notice where it considers the posting to fall within the following: content that slanders or defames another person, advertising, illegally reproduced material, postings that expose personal data, or other content contrary to applicable law.
- Because detailed consultations about treatments may involve personal health information, please enquire by telephone or in person rather than through the bulletin board.
Article 8 (Treatment Information and Before-and-After Photographs)
- Treatment information and content posted on the website are reference materials intended to aid general understanding and do not substitute for a diagnosis or prescription for an individual patient.
- Before-and-after photographs are published only forcases where consent has been obtained. Treatment results may vary according to an individual’s skin condition, constitution and lifestyle.
- Side effects may occur with any medical procedure, so please consult the medical team fully before treatment.
- Prices shown on the website may change, and exact costs will be explained during consultation.
Article 9 (Ownership of Copyright)
- Copyright in content posted on the website belongs to the Clinic.
- Users may not use information from the website for commercial purposes by reproducing, transmitting, publishing, distributing or broadcasting it without the Clinic’s prior consent.
Article 10 (Disclaimer)
- The Clinic is exempt from liability where it is unable to provide services due to force majeure, such as natural disasters, power failures or communication service failures.
- The Clinic is not liable for service disruptions attributable to the user.
- The Clinic is not responsible for the accuracy or reliability of postings made by users.
Article 11 (Protection of Personal Data)
The Clinic protects users’ personal data securely in accordance with applicable law. Details of personal data processing are governed by the separate